RDRS: Reporting Entity Search for Filing a Complaint

Pursuant to Title 14, California Code of Regulations, section 18815.13(c), you may use the complaint form to report non-compliance with the reporting requirements set forth in Article 9.25 of Chapter 9, Division 7, Title 14 of the California Code of Regulations.

This portal should only be used to submit complaints regarding non-compliance with the Recycling and Disposal Reporting System (RDRS) regulations. Staff monitoring submissions are not able to assist with complaints outside of the scope of the RDRS regulations, such as billing or service issues with a waste hauler.

To submit an environmental complaint for a non-RDRS-related matter, please use the CalEPA Environmental Complaint System.

Select the File Complaint button next to a reporting entity in the search results to start a complaint related to that entity. If the reporting entity that you wish to file a complaint about is not listed in RDRS, then select the “File Complaint for Entity not found in RDRS” button. You will be asked to enter additional information for the reporting entity.

The following table was tested using Chrome browser and NVDA.For NVDA users, enable Focus Mode to navigate the following table with selectable items.Or, press the Tab key to enter table and navigate cells using arrow keys.You may also use AudioEye’s Toolbar player that will announce table contents. If you are having trouble reading the table, please use the Export To Excel button to download to Excel.